Terms and Conditions

Last Updated: 01/08/2026

1. Introduction

Welcome to Eventrybe ("Eventrybe", "we", "our", or "us").

These Terms and Conditions ("Terms") govern your access to and use of the Eventrybe website, mobile applications, and related services (collectively, the "Platform").

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

2. Definitions

For the purposes of these Terms:

Platform means the Eventrybe website, mobile applications, and related services.
User means any person who accesses or uses the Platform.
Attendee means a user who browses events or purchases tickets.
Organiser means a user who creates, promotes, manages, or sells tickets for events.
Ticket means proof of registration or purchase granting admission to an event.

3. Eligibility

To use Eventrybe, you must:

Be at least 18 years old, or have the consent of a parent or legal guardian where permitted by law.
Provide accurate and complete information during registration.
Keep your account information up to date.
Be responsible for all activities carried out through your account.

You are responsible for maintaining the confidentiality of your login credentials.

4. User Accounts

You agree to:

Create only one account unless otherwise authorised.
Keep your password secure.
Notify us immediately of any unauthorised use of your account.
Ensure all information you provide is accurate.

We reserve the right to suspend or terminate accounts that contain false, misleading, or fraudulent information.

5. Using Eventrybe

You agree to use the Platform only for lawful purposes.

You must not:

Violate any applicable law or regulation.
Upload malicious software or harmful code.
Attempt to gain unauthorised access to the Platform.
Interfere with the security or operation of the Platform.
Copy, scrape, or reproduce Platform content without permission.
Impersonate another individual or organisation.
Engage in fraudulent ticket purchases or sales.

6. Event Listings

Event organisers are solely responsible for:

Event information
Event schedules
Pricing
Venue details
Event descriptions
Event images
Compliance with applicable laws
Obtaining required licences and permits

Eventrybe does not guarantee the accuracy of event information supplied by organisers.

7. Ticket Purchases

When purchasing tickets:

Prices are displayed before checkout.
Payment must be successfully completed before tickets are issued.
Digital tickets are sent electronically after confirmation.
Tickets may include QR codes or other security features.
Tickets may not be valid if altered, duplicated, or obtained fraudulently.

8. Payments

Payments are processed through trusted third-party payment providers.

Eventrybe does not store your complete payment card details.

Applicable service charges, taxes, and processing fees may be added during checkout and will be displayed before payment.

9. Refunds and Cancellations

Refund eligibility is determined by the organiser's published refund policy.

Unless required by law:

Eventrybe does not guarantee refunds.
Some tickets may be non-refundable.
Refund requests may be subject to organiser approval.

If an event is cancelled or significantly changed, the organiser is responsible for communicating available remedies, subject to applicable law.

10. Event Changes

Organisers may change:

Event dates
Times
Speakers
Venues
Programmes
Seating arrangements

Where possible, attendees will be notified of material changes.

11. Organiser Responsibilities

Organisers agree to:

Provide truthful event information.
Honour valid ticket purchases.
Deliver events as advertised.
Comply with all applicable laws and regulations.
Maintain necessary licences, insurance, and permits where required.
Handle attendee information responsibly and in accordance with applicable privacy laws.

12. Organiser Payouts

Where organiser payouts are offered:

Payouts are subject to verification and fraud checks.
Processing times may vary.
Applicable fees may be deducted.
Eventrybe may delay or withhold payouts where fraud, disputes, chargebacks, or legal issues are reasonably suspected.

13. Prohibited Events

The following may not be listed on Eventrybe:

Illegal activities
Fraudulent events
Events promoting violence or hate
Counterfeit ticket sales
Pyramid or Ponzi schemes
Events violating intellectual property rights
Any event prohibited by applicable law

We reserve the right to remove any listing that breaches these Terms.

14. Intellectual Property

All Eventrybe branding, logos, software, website design, graphics, and original content are owned by or licensed to Eventrybe and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works without prior written permission.

Users retain ownership of the content they submit but grant Eventrybe a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, and distribute such content solely for operating, promoting, and improving the Platform.

15. Reviews and User Content

Users may submit reviews, ratings, comments, and other content.

You agree not to post content that is:

False or misleading.
Defamatory.
Offensive or abusive.
Infringing on another person's rights.
Illegal or harmful.

Eventrybe may remove content that violates these Terms.

16. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Third-Party Services

The Platform may integrate with third-party services, including payment processors, mapping providers, social media platforms, analytics providers, and communication tools.

We are not responsible for the availability, content, or practices of third-party services.

18. Limitation of Liability

To the fullest extent permitted by law, Eventrybe shall not be liable for:

Event cancellations or postponements.
Acts or omissions of organisers or attendees.
Loss of profits or business opportunities.
Indirect, incidental, special, or consequential damages.
Technical interruptions, delays, or service outages beyond our reasonable control.

Nothing in these Terms limits liability where such limitation is prohibited by law.

19. Indemnification

You agree to indemnify and hold harmless Eventrybe, its directors, employees, affiliates, and partners from claims, losses, damages, liabilities, and expenses arising from:

Your use of the Platform.
Your breach of these Terms.
Your violation of applicable law.
Content you submit.
Events you organise.

20. Suspension and Termination

We may suspend or terminate your account if you:

Breach these Terms.
Engage in fraudulent or illegal activity.
Misuse the Platform.
Create security risks.
Infringe the rights of others.

Termination does not affect any rights or obligations accrued before termination.

21. Force Majeure

Eventrybe shall not be liable for delays or failures resulting from events beyond our reasonable control, including natural disasters, pandemics, war, civil unrest, power failures, internet outages, labour disputes, or government actions.

22. Changes to These Terms

We may update these Terms from time to time.

When material changes are made, we will update the "Last Updated" date and provide notice where required by law.

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Terms.

23. Governing Law

These Terms are governed by the laws applicable to the jurisdiction specified by Eventrybe, without regard to conflict of law principles.

Where required by applicable consumer protection laws, mandatory rights available in your country of residence remain unaffected.

24. Dispute Resolution

If a dispute arises, we encourage you to contact us first so that we can attempt to resolve the matter amicably.

Where permitted by law, unresolved disputes may be submitted to the courts or another agreed dispute resolution process in the applicable jurisdiction.

25. Contact Us

If you have any questions about these Terms, please contact us.

Eventrybe

Website: https://www.eventrybe.com

Email: [email protected]

Support: [email protected]

Acceptance of Terms

By creating an account, purchasing tickets, organising events, or otherwise using Eventrybe, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.