Last Updated: 01/08/2026
1. Introduction
Welcome to Eventrybe ("Eventrybe", "we", "our", or "us").
Eventrybe is an online event discovery, ticketing and event management platform that enables users to discover events, purchase tickets, create and manage events, process payments and connect with event organisers.
We are committed to protecting your privacy and ensuring that your personal information is collected, processed and stored securely.
This Privacy Policy explains:
- What information we collect
- How we use your information
- When we share your information
- How we protect your information
- Your privacy rights
- How to contact us
By using Eventrybe, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
Depending on how you use our platform, we may collect:
- Full name
- Email address
- Phone number
- Date of birth (where required)
- Profile photo
- Password (encrypted)
- Billing address
- Shipping address (if applicable)
Event Information
When creating or managing events, we may collect:
- Event name
- Event description
- Event images
- Venue details
- Event schedule
- Ticket information
- Pricing
- Seating information
- Organizer information
Payment Information
When you purchase tickets or receive payouts, we may collect:
- Payment method
- Transaction IDs
- Bank account information (for organisers)
- Payout details
- Billing information
Important: Eventrybe does not store your full debit or credit card information. Payments are securely processed by our trusted payment partners.
Device Information
We automatically collect:
- IP address
- Browser type
- Operating system
- Device model
- Device identifiers
- Language settings
- Time zone
- App version
Usage Information
We may collect information about:
- Pages visited
- Events viewed
- Searches performed
- Tickets purchased
- Login history
- Session duration
- Features used
- Referral source
Location Information
With your permission, we may collect your location to:
- Recommend nearby events
- Improve search results
- Show relevant venues
- Personalize recommendations
You may disable location access at any time.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Process ticket purchases
- Process organiser payouts
- Send booking confirmations
- Generate digital tickets
- Verify event attendance
- Provide customer support
- Improve our platform
- Prevent fraud
- Detect suspicious activity
- Personalize recommendations
- Send important service notifications
- Respond to legal obligations
4. Marketing Communications
With your consent, we may send:
- Event recommendations
- Promotions
- Special offers
- Product updates
- Newsletters
- Platform announcements
You can unsubscribe at any time by:
- Clicking "Unsubscribe" in emails
- Updating your notification settings
- Contacting us directly
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your experience
- Measure advertising effectiveness
Cookies may include:
- Essential cookies
- Functional cookies
- Analytics cookies
- Marketing cookies
You can manage cookies through your browser settings.
6. Sharing Your Information
We may share information with:
Event Organisers
When purchasing tickets, organisers may receive:
- Your name
- Email address
- Ticket details
- Attendance status
This enables organisers to manage their events effectively.
Payment Providers
To process payments and withdrawals, we share necessary information with trusted payment processors.
Service Providers
We may share information with trusted partners providing:
- Cloud hosting
- Email delivery
- Analytics
- Customer support
- Fraud prevention
- Identity verification
- Security monitoring
Legal Authorities
We may disclose information when required by law or to:
- Comply with legal obligations
- Prevent fraud
- Protect public safety
- Protect our rights
- Respond to court orders
Data Security
We use industry-standard security measures including:
- SSL encryption
- Secure servers
- Password encryption
- Firewalls
- Access controls
- Security monitoring
- Regular security updates
While we strive to protect your data, no online platform can guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
When information is no longer required, it is securely deleted or anonymized.
9. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a data protection authority
You can manage many of these rights from your account settings or by contacting us.
10. Children's Privacy
Eventrybe is not intended for children under the age required by applicable law without parental or guardian consent.
We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Third-Party Services
Our platform may contain links to third-party websites and services.
These include:
- Payment gateways
- Social media platforms
- Mapping services
- Analytics providers
- Advertising partners
We are not responsible for the privacy practices of third-party services. Please review their privacy policies before providing personal information.
12. International Data Transfers
Your information may be processed or stored in countries outside your country of residence.
Where required, we take appropriate safeguards to protect your information during international transfers in accordance with applicable data protection laws.
13. Account Security
You are responsible for:
- Keeping your password confidential
- Protecting your account credentials
- Logging out from shared devices
- Reporting unauthorized access immediately
You are responsible for activities carried out through your account unless otherwise required by law.
14. Fraud Prevention
To protect our users, Eventrybe may monitor transactions and account activity to detect fraud, abuse, unauthorized access, or violations of our terms. We may suspend or restrict accounts where necessary to protect the platform and its users.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
When material changes are made, we will:
- Update the "Last Updated" date
- Notify users where required by law
- Publish the revised policy on our website
Your continued use of Eventrybe after changes take effect constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.
Eventrybe
Email: [email protected]
Support: [email protected]
Website: https://www.eventrybe.com
If applicable, you may also contact your local data protection authority regarding your rights.
Effective Date
This Privacy Policy is effective from 01/08/2026 and applies to all users of the Eventrybe website, mobile applications, and related services.
